Key Terms Defined:

Cookies: Small pieces of data generated by a website and stored by your browser, used to identify your browser, provide analytics, and remember information such as language preference and login details.

Country: Nigeria, where Tribease or its owners/founders are based.

Customers: Entities signing up to use Tribease Service to manage relationships with consumers or service users.

Device: Any internet-connected device like a phone, tablet, or computer used to access Tribease and its services.

IP address: A unique number assigned to internet-connected devices, often indicating geographic location.

Personnel: Employees or contracted individuals working for Tribease.

Personal Data: Information directly or indirectly identifying a natural person, including personal identification numbers.

Service: The services provided by Tribease, as described in relevant terms and on our platform.

Website: Tribease’s site accessible via https://tribease.com.

Company Overview:

Tribease is the first Pan African virtual credit platform that allows customers to freely consume products and services and pay later from registered merchants.

Updates and Modifications:

We may update, modify, or amend our Privacy Policy to align with technological advancements and legal requirements. Users will be notified of material changes, and the effective date will be provided on our website. It is advised to check this page frequently for updates. If a User objects to any changes, they must discontinue using the Site or terminate their account.

Age Restriction:

Tribease's website and services are not directed at children under 16. We do not knowingly collect information from children under 16 without parental consent.

Information Collection:

Personal Information:

Tribease collects and processes personal information (e.g., name, phone number, email address) and financial details to provide services securely and in compliance with data protection laws.

Information from Website Visitors:

While we do not collect personal information from website visitors, non-personally identifiable information may be collected to enhance and monitor our services.

Information from Test Users:

Testing our services via the "Demo" section may involve collecting non-personally identifiable and personally identifiable information for monitoring transactions. We ensure security compliance with industry standards, including the PCI DSS Requirements.

Usage of Collected Information:

Information collected may be used to personalize experiences, improve services, process transactions, administer contests/promotions, and send communications.

Data Retention:

We retain information as long as necessary to provide services and fulfill purposes outlined in this policy. Upon fulfilling obligations, we may remove or depersonalize data.

The 2FA feature enhances security by requiring a one-time password for each transaction. Disabling this feature releases Tribease from liability for resulting losses.

Cookie Usage:

Cookies are used to identify users, improve user experiences, and understand site usage. Users are alerted to changes in the Cookie Policy, effective immediately upon posting.

Information Protection:

We employ physical, electronic, and managerial measures to protect information, adhering to industry best practices and encryption standards. Access to personal information is restricted to authorized personnel.

Correcting Information:

Users may request updates or corrections to their information. We verify identity to ensure privacy and security.

Transfer of Personal Information:

We may engage trusted third parties for services, ensuring adequate protection through contracts. Personal information may be transferred globally, subject to applicable data protection laws.

Sales of Business:

In the event of a business transfer, information may be transferred to a third party under this Privacy Policy's terms.

Affiliates:

Information may be shared with Corporate Affiliates in compliance with this Privacy Policy.

Choices and Rights:

Users have rights to access, rectify, restrict, object to processing, and request deletion or data portability. Requests are reviewed and fulfilled unless restricted by law.

Contact:

For inquiries regarding this Privacy Policy or data protection rights, contact us at [email protected]

Data Breach Procedure:

Tribease maintains procedures to address data breaches. Users are encouraged to report breaches or compromised credentials to our Data Protection Officer for appropriate action.