Privacy Policy
Last updated: April 23, 2026
This Privacy Policy explains how Tribease ("we", "our", or "us") collects, uses, and protects your personal information when you use our website, application, and associated services. By using our Service, you agree to the collection and use of information in accordance with this policy.
Overview
Tribease provides execution and operations infrastructure for multi-staff physical SMEs, enabling structured project management, vendor management, and systemized workflows.
This policy applies to our website at tribease.com, our web application, mobile application, and all associated subdomains and services. It applies to all users; business owners, managers, and staff members who interact with the Tribease platform.
By accessing or using our Service, you confirm that you have read, understood, and agreed to the collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.
Key Terms Defined
- Cookies
- Small pieces of data generated by a website and saved by your browser. Used to identify your browser, provide analytics, and remember preferences such as language and login details.
- Country
- Nigeria, where Tribease or its owners/founders are based.
- Customers
- Entities, typically businesses that sign up to use the Tribease Service to manage their operations, staff, and vendors.
- Device
- Any internet-connected device such as a phone, tablet, or computer used to access Tribease and its services.
- IP Address
- A unique number assigned to internet-connected devices, often indicating approximate geographic location.
- Personnel
- Employees or contracted individuals working for or on behalf of Tribease.
- Personal Data
- Any information that directly or indirectly identifies a natural person, including personal identification numbers, contact details, and usage data.
- Service
- The suite of services provided by Tribease, as described on our platform and in relevant agreements.
- Website
- Tribease's publicly accessible site at https://tribease.com.
Information We Collect
Personal Information
When you register for or use Tribease, we collect personal information including your name, email address, phone number, business name, and role. We may also collect financial details necessary to process subscriptions or payments. This information is collected and processed in compliance with applicable data protection laws.
Usage & Technical Data
We automatically collect information about how you interact with our Service, including pages visited, features used, time spent, device type, browser type, IP address, and general location data. This data helps us improve the platform and diagnose technical issues.
Business Data You Input
As part of using Tribease, you and your staff may upload documents, create tasks, add vendor records, log expenses, and enter other operational data. This data belongs to you and is stored securely on our platform. We do not use your business data for our own commercial purposes.
Age Restriction
Tribease's website and services are not directed at children under the age of 16. We do not knowingly collect personal information from anyone under 16 without verified parental or guardian consent. If we become aware that we have inadvertently collected such information, we will delete it promptly.
How We Use Your Information
We use the information we collect for the following purposes:
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To create and manage your account and provide access to the Tribease platform
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To process subscription payments and manage billing
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To send service-related communications including reminders, alerts, and updates
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To improve and personalise your experience on the platform
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To analyse usage trends and diagnose technical issues
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To enforce our Terms of Service and protect the security of the platform
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To comply with legal obligations and respond to lawful requests
Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our services. We may also retain information for a reasonable period after account closure to comply with legal obligations, resolve disputes, or enforce our agreements.
Where retention is no longer necessary, we will securely delete or anonymise your data. You may request deletion of your data at any time by contacting us, subject to any legal retention requirements.
Data Protection
We implement physical, electronic, and procedural safeguards to protect your information. This includes encryption in transit and at rest, access controls, and regular security reviews. Access to personal data is limited to authorised Tribease personnel who need it to perform their duties.
While we take data security seriously, no method of internet transmission or electronic storage is 100% secure. We encourage you to use a strong password and to keep your login credentials confidential. You should notify us immediately if you suspect any unauthorised access to your account.
Your Rights
You have the following rights with respect to your personal information:
Access
Request a copy of the personal data we hold about you.
Rectification
Request correction of inaccurate or incomplete data.
Erasure
Request deletion of your personal data, subject to legal exceptions.
Restriction
Request that we limit how we process your data in certain circumstances.
Objection
Object to processing of your data based on legitimate interests.
Portability
Request your data in a structured, machine-readable format.
To exercise any of these rights, contact us at [email protected]. We will respond within a reasonable timeframe and may need to verify your identity before fulfilling your request.
Data Transfers & Third Parties
We may engage trusted third-party service providers (such as cloud hosting, payment processors, and analytics tools) to assist in operating our platform. These parties are contractually obligated to protect your data and may not use it for their own purposes.
Your information may be processed in countries outside Nigeria. Where this occurs, we ensure adequate safeguards are in place in accordance with applicable data protection legislation.
In the event of a business acquisition, merger, or asset sale, your information may be transferred to the acquiring entity, subject to the same privacy protections set out in this policy.
Data Breach Procedure
Tribease maintains documented procedures to detect, report, and respond to personal data breaches. In the event of a breach that is likely to result in a risk to your rights and freedoms, we will notify affected users and relevant authorities in accordance with applicable law.
If you become aware of a potential breach of your account or suspect your credentials have been compromised, please report it immediately to our team at [email protected].
Policy Updates
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal, operational, or regulatory reasons. When we make material changes, we will notify you by email or via a prominent notice on the platform prior to the changes becoming effective.
We encourage you to review this page periodically. Your continued use of Tribease after any changes constitutes your acceptance of the updated policy. If you object to any changes, you should stop using the Service and may request deletion of your account.
Contact Us
For any questions, concerns, or requests relating to this Privacy Policy or your personal data, please contact our team:
Email: [email protected]
Address: 15 Ihuntayi Road, Off Palace Road, Oniru, Victoria Island, Lagos, Nigeria
Phone: +234 803 383 2402